The terms and conditions apply to the website www.en.exercisesummit.pt.

Preamble

These general conditions of sale are agreed between EXS – Exercise School, headquartered at Av. Miguel Bombarda 131 A and B 1050-165 Lisbon, tax identification number 513 059 105 and contact +351 964 283 858, hereinafter referred to as “EXS – Exercise School” and people wishing to make purchases through the website https://en.exercisesummit .pt hereinafter referred to as “User”.

The parties agree that purchases made through the website https://en.exercisesummit.pt will be governed exclusively by this contract to the exclusion of any conditions previously available on the website.

Article 1: Object

The purpose of these general sales conditions is to provide and define all necessary information to the User about the ordering, sale, payment and service provision modalities, carried out on the website https://en.exercisesummit.pt.

These conditions regulate all the steps necessary to carry out the purchase and guarantee the follow-up of this service provision to the User.

Article 2: Order

The User places his order by completing the purchase process presented on the website https://en.exercisesummit.pt, adding the product(s) or service(s) he wants to order to the shopping cart.

To send your order, the User must:

a) Register on the website https://en.exercisesummit.pt, providing the information requested there.

b) Log in (providing a combination of email and password chosen by the User upon registration).

c) Complete the information and choose the options available to you during the order completion process (delivery and billing address, shipping method, payment method, as well as the NIF and the name that, for tax purposes, you want that appear on the invoice).

The final confirmation of the order by the User is equivalent to the full and complete acceptance of the prices and description of the products/services available for sale, as well as these General Conditions of Sale, which will be the only ones applicable to the contract thus concluded.

EXS – Exercise School will honor orders received online. In the absence of availability of the service, EXS – Exercise School undertakes to inform the User as soon as possible.

The data contained in the invoice are the sole responsibility of the User. Once issued, the invoice cannot be reissued with changes.

If payment of the invoice is not received by the services within the indicated period, the order will not be guaranteed.

Article 3: Payment

On the website https://en.exercisesummit.pt, EXS – Exercise School offers the User the following payment methods via Easypay – Payment Institution Lda:

a) by Multibanco through references generated automatically by the system (only for payments made in national territory);

b) by VISA/MASTERCARD;

c) by MBWay;

d) by bank transfer.

In the case of payment by credit card, the debit will be made on the User’s card immediately after confirmation of the ability to provide the service. If any of the services ordered cannot be provided, the value of the same will be credited to the User’s card, after the order is closed.

Article 4: Availability and Consumption

The service will be made available after confirmation of payment.

Article 5: Prices

Prices must be understood in Euros, with fees and taxes included, taking into account the VAT in force on the date of payment of the order.

If there is an increase in the Prices of any service, the User will be informed immediately, and may choose to continue his order (paying the difference) or to proceed with its cancellation.

Article 6: Cancellation and Return

The cancellation or return process is handled on a case-by-case basis by EXS – Exercise School:

The request must arrive in writing to the email contact geral@exs.com.pt within X days after ordering, with the instructions for cancellation or refund of the amount paid being answered and defined by the COMPANY, through the same means of communication;

Whenever possible, the return must be made by the same payment method, but if this is not possible, the user must present proof of payment and account or card ownership, so that the return can be made by Bank Transfer;

The occurrence of any EXS – Exercise School event is dependent on the filling of a minimum number of vacancies. In the event that this minimum number is not completed or there is any other valid and justified reason that prevents the training from taking place, EXS – Exercise School reserves the right to cancel it at any time, including during the training event. In the event that this cancellation occurs before the start of the training event, EXS – Exercise School will refund all of the registration fee, when there has been a payment, without any compensation for damages or additional consideration being claimed. In case the cancellation occurs during the training event, due to a sudden and fortuitous event, EXS – Exercise School: undertakes to make up the missing hours and to reschedule the planned training, with no refund of the price (in in whole or in part), nor any indemnity or compensation for any additional expenses.

The request for cancellation of a registration by the customer must be requested through his personal area at https://exercisesummit.pt, indicating the event he intends to withdraw, the reason and the respective IBAN of the account to be credited. The registration fee is refunded to the customer under the following conditions:

a) Withdrawal up to 15 days before the course start date, the registration fee will be refunded, retaining a fee of 30% of the total course fee;

b) Withdrawal less than 15 days before the start date of the course, no refund will be made, with the total value of the course being retained. (If the customer has not paid the amount to be withheld (30% or the entirety depending on the withdrawal period) he is obliged to pay the missing amount.);

c) These conditions are valid for all A EXS – Exercise School events, except for those that have specific conditions, announced on the event page, or in the Regulation of the training in question.

EXS – Exercise School undertakes to reimburse the User within a maximum period of 14 days.

Article 7: Resolution of Consumer Disputes

In compliance with Law no.

a) CACCL – Lisbon Consumer Dispute Arbitration Center with website at: http://www.centroarbitragemlisboa.pt and headquartered at Rua dos Douradores, nº 116 – 2º 1100 – 207 Lisbon.

b) CICAP – Consumer Information and Arbitration Center of Porto, located at: http://www.cicap.pt and headquartered at Rua Damião de Góis, 31, loja 6, 4050 – 225 Porto